• Orders are picked, packed & dispatched on Mondays and Tuesdays only to avoid plants sitting in transit over weekends.
• Orders placed by Sunday 11:59pm will be shipped on Monday and/or Tuesday; later orders will be held and dispatched the next week.
• We ship predominantly with Australia Post and apply a flat rate shipping & handling fee of $30.00 at checkout.
• Flat rate shipping fee covers careful picking, protective packaging and postage to ensure your plants arrive in the best possible condition.
• Postage is calculated based on estimated weight, volume, delivery priority and postcode; if actual shipping costs are less, any excess paid will be refunded.
• You’ll receive a dispatch confirmation email with tracking details once your order has shipped (tracking usually activates within 24 hours).
• Australia Post delivery timeframes vary by location: 2–3 business days for major cities, 2–5 business days for most other areas, with longer times for remote locations.
• Due to biosecurity protocols, we are unable to ship plants to Tasmania, Western Australia and Northern Territory at this time.

Every orchid is unique, and natural variations in flower colour, pattern and size can occur, especially with hybrids and species. Occasionally, buds or blooms may dry during shipping. Growing conditions and ongoing care, including nutrition, can also influence the brightness and intensity of flowers. We do our very best to photograph each plant accurately, however colours may appear slightly different depending on your screen settings.